BTI Consulting ranked Liskow in the BTI Client Service A-Team 2022 report, a list of law firms delivering the best client service. Liskow ranked 95 of 281 law firms included on the list, and Liskow was one of the 59 firms that clients identified as improving client service more than all others.
The report found that “Client service expectations are soaring. Every change in world events adds a new layer of expectations — fueled by a stream of management questions about what is going on. This extreme VUCA world (volatility, uncertainty, complexity, and ambiguity) is driving 59 law firms to substantially up their client service game.” Client service is a top priority at Liskow. We are honored to be recognized as one of 59 firms that are “leaving a lasting impression on clients — enduring well beyond whatever clients are experiencing now.”
According to BTI’s research, 650 core law firms serve large and Fortune 1000 clients but only 281 law firms are singled out by legal decision-makers for client service. And the research revealed that Liskow & Lewis’ client service is in the top 15 percent of the law firms serving the world’s largest clients.
To determine its listings, BTI Consulting conducted more than 350 in-depth interviews with the highest-ranking legal decision makers at the world’s largest companies. No law firm submissions, self-referrals, firm referrals, suggestions, or payments are accepted for inclusion. To learn more about the 2022 rankings, click here.