Tuesday, March 25, 2008

Survivor’s Guide to E-Discovery

Haycraft-Pesce

Electronic discovery can cause heartache for litigants and attorneys, even in the smallest dispute – particularly in an environment where e-mails, text messages, voice-mails, and instant messages race deftly and instinctively from employees with the latest gizmo.  As usual, forethought, proper planning, and knowledge of the rules can eliminate substantial concern.

 

I.                   Pre-Incident Preparation:  Have Well-Informed, Savvy Users

The best time to start thinking about e-discovery is now – well before the possibility of litigation arises.  Companies should establish a culture that (i) recognizes the importance of using electronic communications prudently, (ii) protects electronic documents that may be discoverable in litigation, and (iii) ensures that e-mail, network, and computer users understand the implications of using and creating electronic documents. Employees need to understand that deletion of an e-mail on their computer does not actually delete it from the company’s servers. Taking precautions before an incident arises will reduce both the cost of complying with e-discovery rules and the risk of violating them. 

 

II.                Incident and Post-Incident Caution

A.                Cautious Use of Technology

Speculation, half-hearted assumptions, and simple misinformation often appear in early e-mails in the midst and aftermath of an incident.  Poorly worded e-mails based on incomplete and imperfect information may cause harm during litigation.  Opponents savor using them to obscure the issues and to intimidate their adversaries.  At best, defending these misleading documents delays, complicates, and increases the cost of litigation; at worst, these documents can be insurmountable obstacles that lead to an unjust resolution of the dispute.  An e-mail culture that promotes the business purpose of all business communications may help to avoid these difficulties.

B.                 Document Protection and Spoliation of Evidence

Once a party reasonably anticipates litigation, electronic documents (along with other types of evidence) cannot be destroyed.  Even the routine destruction of relevant e-mails and e-documents must cease.  See, e.g., Consolidated Aluminum Corp. v. Alcoa, Inc., No. 03-1055-MC-2, 2006 WL 2583308, at *4 (M.D. La. July 19, 2006) (citing Zubulake v. UBS Warburg, LLC, 220 F.R.D. 212 (2003)).  The so-called “litigation hold” must be a proactive process:  “passivity often leads to alteration, deletion, or destruction of information.”  Lee H. Rosenthal, A Few Thoughts on Electronic Discovery After December 1, 2006, 116 Yale L.J. Pocket Part 167, 177-78 (2006).

Failure to take these proactive steps can lead to sanctions for spoliation of evidence (“the destruction or significant alteration of evidence, or the failure to preserve property for another’s use as evidence in pending or reasonably foreseeable litigation”).  Zubulake, 220 F.R.D. at 216.  Sanctions may even include suppression of evidence or dismissal of the case.  MOSAID Tech. Inc. v. Samsung Elecs. Co., 348 F. Supp. 2d 332, 335 (D.N.J. 2004).  As soon as litigation becomes likely, attorneys should begin to work closely with the client’s IT department to preserve relevant information and to prevent routine overwriting of backup media.

III.             E-Discovery:  The Heat of Battle

A.                Rule 26(f) Conference

Parties must meet and confer about issues related to electronic discovery at their initial Rule 26(f) discovery conference.  In particular, the rules require the parties are to discuss any issues relating to:  (i) preservation of discoverable information; (ii) disclosure or discovery of electronically stored information (including the form or forms in which it should be produced); and (iii) issues relating to claims of privilege or protection of trial-preparation material.  F.R.C.P. 26(f), (f)(3), (f)(4).  Requiring the parties to address the issue of production of electronically stored material at the 26(f) conference encourages them to identify potential areas of conflict early on, with the goal of “avoid[ing] later difficulties or eas[ing] their resolution.”  Rule 26, Advisory Cmte. Notes.

 

B.                 Discovery Responses and Production of Documents

Litigants (quite rightly) will be looking for juicy e-mails and drafts of sanitized memoranda as soon as possible.  Federal Rules of Civil Procedure 26(b)(2)(B) establishes a “two-tier” structure for responding to requests for electronically stored information.  Rosenthal, 116 Yale L.J. at 177-78.  First, a party must produce all requested electronically stored information that is “relevant, nonprivileged, [and] reasonably accessible.”  Id.  To engage the second tier, the producing party must demonstrate undue burden or cost in retrieving the information.  Id.  The burden then shifts to the requesting party to show that there is “good cause” to order the production.  Id.  The court may impose conditions (such as the shifting of production costs) on discovery in such a situation.

1.                  Carefully Drafted Requests

Parties should carefully tailor their requests for electronically stored information narrowly because the Rules prohibit discovery that inflicts an undue burden on the responding party.  F.R.C.P. 26(b)(2)(C).  The rule aims to prevent “fishing expeditions” into parties’ electronic files which may be expensive or interfere with a party’s ability to conduct their day-to-day operations.

2.                  Using and Abusing Metadata

Metadata is “information describing the history, tracking, or management of an electronic document.”  Rosenthal, 116 Yale L.J. at 185-86.  A shrewd litigator can use this information to raise numerous implications.  Under Rule 34(b), the requesting party has the right to request metadata.  The responding party may then file a written objection, specifying the form it intends to use.  If the parties cannot resolve the issue on their own, the court must decide how documents will be produced.

C.                 “Owning Up” to Mistakes

If evidence is inadvertently lost, counsel should be forthright with the other parties and the court regarding the circumstances of the loss.  Working in good faith to find a solution to the problem may ultimately reduce the penalty a party faces for allowing evidence to be destroyed.

IV.             Final Thought

Honesty remains the best policy at all stages throughout the process.  Unquestionable credibility is invaluable during litigation.  That means (i) ensuring that all electronic documents are scrupulously accurate from their creation, (ii) protecting relevant documents from destruction as soon as litigation is anticipated, and (iii) in the event of a mistake (either a destroyed document or an inaccurate one), owning up to it early and with the intention of rectifying the problem in good faith.

 

For more information, please contact Don K. Haycraft at dkhaycraft@liskow.com, or Stephen M. Pesce at smpesce@liskow.com or  go to www.liskow.com.